The enrollment details for the programme

Who can register in the HALO Programme?

Every Indian national who shops at ORRA is eligible to register in the HALO program. This program is for individuals only and not for institutional buyers.

Why should I register for the HALO Programme?

As a member, you can earn and redeem points on any online and offline purchases. You can also check your points balance, transaction history and enjoy the benefits we craft exclusively for our Halo members.

How do I register in the HALO Programme?

All ORRA customers are already pre-enrolled in the Halo program. New customers can enroll in the program by sharing their contact numbers during their purchases at ORRA stores or online at www.orra.co.in

How do I earn HALO points?

You earn Halo points on jewellery purchases made at any ORRA store or online at www.orra.co.in. The number of points earned is based on a combination of your current tier and the type of jewellery bought. To know the points earned in each transaction, simply check with the store staff after your final billing.

How do I redeem HALO points?

Redeeming your points is extremely easy. Before the final billing, inform the store staff that you would like to redeem your Halo points. A One Time Password (OTP) will be sent to your registered mobile number. Please share that with the cashier to complete the redemption process. For online redemptions, you can choose the ‘pay with points + cash’ option at the time of final payment.

Please note: • Terms & conditions apply. • 1 Halo Point = 1 INR. • Tiers and benefits are subject to change without notice. • No points redemption will be allowed on the purchases made during sale periods or on purchase of discounted products. • Points cannot be earned or redeemed on the purchase of bullion coins or bars. • Gift voucher purchases will not qualify for point accruals. • Specified offers, promotions and items will be excluded from point accrual on purchase as per the discretion of the management.

Detailed terms and conditions (for website): • No cash refund on purchases made by redeeming reward points in the case of purchase returns. • The points credited to the account of the member shall not be redeemed in cash. • The Halo points will be awarded on net bill value of Halo points redeemed. • Halo points & Tiers will be valid for 24 months from the month of last transaction. If not redeemed within 24 months from the date of last accrual, at the end of the 24th month, such Halo points shall lapse. • ORRA holds the right to store and maintain its Halo member data in electronic form that is provided by members at the time of enrollment or through subsequent contact. The company reserves the right and member hereby agrees and authorizes the Company to share his/her data with agencies or organizations for the provision of member services, facilities & benefits and on requirement of any Government agencies/authorities. • Being the member of the HALO program, ORRA reserves the right to SMS, Email or Call to communicate on offers and benefits to the program members. • ORRA at any given point reserves the right to change, cancel and modify the terms & conditions, reward structure relating to the HALO Program including discontinuation of the program itself.