Career Openings

Job Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Job Requirements

• Minimum 1 year of experience
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

Job Responsibilities

• Updating Stock File on daily basis.
• Coordination with the showrooms PAN India.
• Planning for store ideal assortment
• Maintaining stock record & analysing of stock ageing & rotation.
• Outsourcing / Purchasing of Jewellery from various vendors
• Responsible for selecting designs, order forecasting.
• Maintaining reports on Excel. 
• Maintaining Online - Offline stock details.
• Keeping track of market trends and conducting market surveys.
• Vendor management.

Job Requirements

• • Grad/Post-Grad with 2-3 years merchandising experience in the retail industry (jewellery industry exp.)
  • Comfortable travelling to different stores
  • Must understand design, be aesthetic and well versed with computers & extremely good with Excel.

Job Responsibilities

• Deliver excellent service to ensure high levels of customer satisfaction.
• Motivate the sales team to meet sales objectives by training and mentoring staff.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hire, train, and oversee new staff.
• Respond to customer complaints and concerns in a professional manner.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material and in-store displays.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Undertake store administration duties such as managing store budgets and updating financial records.
• Monitor inventory levels and order new items.

Job Requirements

• High school diploma or equivalent qualification.
• Bachelor’s degree in Business Administration or relevant field preferred.
• A minimum of 7 years’ experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

• Should be well versed in Magento 2.2 
• Website development and smooth run, updating it with new requirements and new collections 
• Managing SEO strategies, designs of UIUX etc. 
• Coordinating with the tech agency on a daily basis for the smooth running of the website 
• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments 
• Managing and executing promotional campaigns within a time frame on the website 
• Working closely with different depts (merchandising, supply chain, retail) to ensure smooth order fulfillment and delivery 
• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance 
• Daily stock file update on website 
• Marketplace management– Stock and inventory 
• Managing relationships with our payment getaway partners  
• Customer complaint handling process daily 
• Online photo shoot & product measurement handling 

Job Responsibilities

• Deliver excellent service to ensure high levels of customer satisfaction.

• Motivate the sales team to meet sales objectives by training and mentoring staff.

• Create business strategies to attract new customers, expand store traffic, and enhance profitability.

• Hire, train, and oversee new staff.

• Respond to customer complaints and concerns in a professional manner.

• Ensure store compliance with health and safety regulations.

• Develop and arrange promotional material and in-store displays.

• Prepare detailed reports on buying trends, customer requirements, and profits.

• Undertake store administration duties such as managing store budgets and updating financial records.

• Monitor inventory levels and order new items.

Job Requirements

• Minimum 8 years of experience

• Proven successful experience as a retail Store Manager

• Powerful leading skills and business orientation

• Strong leadership and customer management abilities.

• Customer service-oriented with in-depth knowledge of basic business management processes.

• Excellent communication and interpersonal skills.

Job Responsibilities

• Managing budget development, revenue and margin for category
• Product re-engineering
• Collaborating with sourcing, marketing and merchandising team
• Product pricing strategy and insights on competitive pricing
• New Design Introduction calendar
• Promotion planning across channels
• Product catalog management
• Product training to retail staff
• Design performance/ no performance analysis and insights for further developments

Job Requirements

• Grad/Post-Grad with 5-8 years merchandising experience in the retail industry (jewellery industry exp.)
• Comfortable travelling to different stores
• Must understand design, be aesthetic and well versed with computers & extremely good with Excel.