Career Openings

Grid Record
Counter Sales / Retail Sales

Job Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Job Requirements

  • Minimum 1 year of experience
  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
IN-5 | Bangalore, Gujarat , India
Merchandising Executive (Diamond)

Job Responsibilities

  • Updating Stock File on daily basis.
  • Coordination with the showrooms PAN India.
  • Planning for store ideal assortment
  • Maintaining stock record & analysing of stock ageing & rotation.
  • Outsourcing / Purchasing of Jewellery from various vendors
  • Responsible for selecting designs, order forecasting.
  • Maintaining reports on Excel. 
  • Maintaining Online - Offline stock details.
  • Keeping track of market trends and conducting market surveys.
  • Vendor management.

 

 

Job Requirements

    • Grad/Post-Grad with 2-3 years merchandising experience in the retail industry (jewellery industry exp.)
    • Comfortable travelling to different stores
    • Must understand design, be aesthetic and well versed with computers & extremely good with Excel.
IN-3 | Mumbai, Maharashtra, India
Assistant Floor Manager / Floor Manager

Job Responsibilities

  • Deliver excellent service to ensure high levels of customer satisfaction.
  • Motivate the sales team to meet sales objectives by training and mentoring staff.
  • Create business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Hire, train, and oversee new staff.
  • Respond to customer complaints and concerns in a professional manner.
  • Ensure store compliance with health and safety regulations.
  • Develop and arrange promotional material and in-store displays.
  • Prepare detailed reports on buying trends, customer requirements, and profits.
  • Undertake store administration duties such as managing store budgets and updating financial records.
  • Monitor inventory levels and order new items.



Job Requirements

  • High school diploma or equivalent qualification.
  • Bachelor’s degree in Business Administration or relevant field preferred.
  • A minimum of 7 years’ experience working in a retail environment, ideally in a managerial role.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.
In-2 | Mumbai, Bangalore, Lucknow, Delhi, Pune, India
Ecommerce Operations Manager
  • Should be well versed in Magento 2.2 
  • Website development and smooth run, updating it with new requirements and new collections 
  • Managing SEO strategies, designs of UIUX etc. 
  • Coordinating with the tech agency on a daily basis for the smooth running of the website 
  • Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments 
  • Managing and executing promotional campaigns within a time frame on the website 
  • Working closely with different depts (merchandising, supply chain, retail) to ensure smooth order fulfillment and delivery 
  • Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance 
  • Daily stock file update on website 
  • Marketplace management– Stock and inventory 
  • Managing relationships with our payment getaway partners  
  • Customer complaint handling process daily 
  • Online photo shoot & product measurement handling 
IN-2 | Mumbai, India
Store Manager

Job Responsibilities

  • Deliver excellent service to ensure high levels of customer satisfaction.

  • Motivate the sales team to meet sales objectives by training and mentoring staff.

  • Create business strategies to attract new customers, expand store traffic, and enhance profitability.

  • Hire, train, and oversee new staff.

  • Respond to customer complaints and concerns in a professional manner.

  • Ensure store compliance with health and safety regulations.

  • Develop and arrange promotional material and in-store displays.

  • Prepare detailed reports on buying trends, customer requirements, and profits.

  • Undertake store administration duties such as managing store budgets and updating financial records.

  • Monitor inventory levels and order new items.

 

Job Requirements

  • Minimum 8 years of experience

  • Proven successful experience as a retail Store Manager

  • Powerful leading skills and business orientation

  • Strong leadership and customer management abilities.

  • Customer service-oriented with in-depth knowledge of basic business management processes.

  • Excellent communication and interpersonal skills.

In-5 | Mohali, Lucknow, Pune, Surat, Delhi, Hyderabad, India
Sr. Relationship Executive / Relationship Executive

Job Responsibilities

  • Make sure every customer is a part of the Schemes the company is offering.
  • Going to the Customer house to sell the scheme.
  • Knowledge of Financial instruments /products will be an added advantage.
  • Strong market Knowledge & network.
  • Daily visiting the Customer place lead given by the branch manager.   
  • Daily scheme enrollment outdoors by taking customer appointments. 
  • Educate customers about the benefits of being associated with the Schemes being offered.
  • Special activity to be conducted for clearance of Maturity of the Schemes.
  • Operating outside the offices, pitching potential clients and to maximise the company's sales of their products.
  • Tie ups with Corporates, Hotels, Clubs, Government Offices, etc.
  • Plan and organise in store Activities / Events.
  • Lead and drive exhibitions in the nearby cities.
  • Build a strong customer base / data.
  • Perform Cold calling, schedule customer meetings at their offices / residence.
  • Making customers fully aware about the ongoing offers, discounts, benefits, etc.
  • Meeting sales targets.

 

Job Requirements

  • Should be competitive and confident.
  • Should be focused on delivering the best for their company.
  • Should be able to take initiatives and work on their own to achieve targets.
  • Be a good team player.
  • Should be excellent with verbal communication.
  • Should have good knowledge of the industry and should be good with numbers to be able to work on financial reports.
  • Should be resilient, willing and diligent.
In-15 | Hyderabad, Bangalore, Coimbatore, Madurai, India
Category Manager - Merchandising

Job Responsibilities

  • Managing budget development, revenue and margin for category
  • Product re-engineering
  • Collaborating with sourcing, marketing and merchandising team
  • Product pricing strategy and insights on competitive pricing
  • New Design Introduction calendar
  • Promotion planning across channels
  • Product catalog management
  • Product training to retail staff
  • Design performance/ no performance analysis and insights for further developments

 

Job Requirements

  • Grad/Post-Grad with 5-8 years merchandising experience in the retail industry (jewellery industry exp.)
  • Comfortable travelling to different stores
  • Must understand design, be aesthetic and well versed with computers & extremely good with Excel.
In-2 | Mumbai, India